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How ZwickRoell is responding to the spread of the Coronavirus

We would like to inform you that you will be able to reach your points of contact at our company (field sales, service, hotline, etc.) without disruption and that they will remain available to assist you as always.

ZwickRoell is making every effort to minimize the impact of COVID-19

Our central purchasing department is currently reviewing our supply chain so that we are able to identify any bottlenecks promptly. At the moment, we do not foresee any for ZwickRoell.

As early as January, as soon as we became aware of the spread of the virus, we put into place a variety of measures to ensure that we can respond to changes quickly. They include:    

  • Visits to ZwickRoell facilities are suspended, if the visitor comes from a region at risk or has travelled to such regions within the last 14 days. No exceptions will be made.

We would like to assure you that we at ZwickRoell are paying the utmost attention to this situation and are making every effort to maintain smooth business operations with our customers and partners locally to minimize the impact of the Coronavirus as much as possible.

Sincerely,

ZwickRoell AG

FAQs

FAQs

Please find below transations to some of the Asian languages

Mandarin - 普通话

 ZwickRoell 如何應對新型冠狀病毒的傳播 

近日每一天我們都在獲悉有關冠狀病毒傳播的更進一步訊息。您可能不禁疑惑,其他公司將如何應對這波疫情?

我們想通知您,您仍能夠不受阻的與本地ZwickRoell取得聯繫(業務銷售、維修服務、電話諮詢、採購等),他們將如以往,誠摯地繼續為您提供協助。

ZwickRoell目前位於全球生產基地的採購部門正在審查我們的供應鏈,以便即時發現任何瓶頸。截至目前為止,我們還沒有預見到任何屏障。

早在1月份,當我們意識到病毒的傳播,便採取各項措施以確保能夠快速應對變化,這些包含:

  • 我們的員工不得至有風險的疫區出差。除非另行通知,否則所有商務旅行的機會都必須降低到最低。(僅在絕對必要時)
  • 如果來訪者來自高風險疫區,或在過去14天內曾前往高風險疫區,我們將暫停該訪客對ZwickRoell所有設施的拜訪,不會有任何例外。
  • 為確保我們的業務連續性計劃和營運,在許多地區我們已經劃分小組工作。

我們想向您保證,ZwickRoell極度關注此波疫情,並會盡一切努力與本地客戶、合作夥伴保持順暢的業務營運,以降低冠狀病毒所帶來的影響。

Korean - 한국어

코로나 바이러스 확산에 따른 대응 현황을 알려드립니다.

저희는 매일 코로나 바이러스의 확산을 체크하고 있습니다. 

필요한 경우 현지 연락처 (현장 판매, 서비스, 핫라인, 조달 등)로 바로 연락이 가능하며 저희는 언제든 필요한 때에 도움을 드릴 수 있습니다.

 전 세계 생산 현장의 구매 부서는 생산차질 여부를 신속하게 파악하기 위해서 현재 공급망을 모니터링하고 있습니다. 그러므로, 회사 전반에 영향을 없을 거라고 생각합니다.

1 월 초 바이러스 확산과 동시에 변화에 신속하게 대응할 수 있도록 다양한 조치를 취했습니다. 조치 내용은 다음과 같습니다.

  • 위험지역으로의 출장을 금지하며 추후 공지가 있을 때까지 출장은 최소화하고 있습니다 (꼭 필요한 경우에 한해 가능).
  • 위험 지역에서 왔거나 지난 14 일 이내에 해당 지역으로 여행 한 경우 ZwickRoell 시설 방문이 중단됩니다. 예외는 없습니다.
  • 많은 도시에서 계속적인 회사 운영을 위해 팀을 나눠서 근무하고 있습니다.

ZwickRoell은 코로나 바이러스의 영향을 최소화하고 현지 고객 및 파트너와의 원활한 비즈니스를 유지하기 위해 사태를 예의주시하며 최선을 다하고 있습니다.

Thai - ไทย

มาตรการการรับมือของบริษัท ZwickRoell สถานการณ์การแพร่กระจายของโคโรน่าไวรัส

เนื่องด้วยสถานการณ์การแพร่กระจายของโคโรน่าไวรัส Coronavirus (COVID-19) ทั่วโลกที่เกิดขึ้น ณ ปัจจุบันทางเรา บริษัท ZwickRoell อยากให้ลูกค้าทุกท่านโปรดมั่นใจได้ว่าจุดประสงค์หลักของเราคือสุขภาพและความเป็นอยู่ที่ดีของลูกค้าและพนักงานบริษัทของเรา

บริษัทเราต้องการแจ้งให้ลูกค้าทุกท่านทราบว่าลูกค้ายังสามารถติดต่อหรือประสานงานกับทางบริษัท (แผนกขาย, แผนกเซอร์วิส, Hotlineและแผนกจัดซื้อ ฯลฯ ) และอยากให้ลูกค้าเชื่อมั่นว่าพวกเรายังคงให้ความช่วยเหลือและบริการกับลูกค้าโดยยังเปิดทำการตามปกติ

แผนกจัดซื้อที่โรงงานผลิตทุกสาขาทั่วโลกของเราไม่ได้มีการนิ่งนอนใจและได้ทำการตรวจสอบ supply chain ของเรา ณ ปัจจุบัน ZwickRoell ยังสามารถผลิตและส่งมอบสินค้าได้ตามปกติ ยังไม่มีความล่าช้าใดๆ เกิดขึ้น

ทันทีที่เรารับรู้ถึงการแพร่กระจายของไวรัสตั้งแต่เดือนมกราคม ทางเราไม่ได้ความนิ่งนอนใจจึงได้เตรียมมาตรการที่หลากหลายเพื่อให้แน่ใจว่าเราสามารถตอบสนองและป้องกันสุขภาพของพนักงานเรา เรามุ่งมั่นอย่างเต็มที่ที่จะทำให้สภาพแวดล้อมการทำงานของเราปลอดภัยที่สุดเท่าที่จะทำได้
โดยมาตรการที่เราได้ดำเนินการมีดังต่อไปนี้:

  • งดเดินทางเพื่อธุรกิจ (Business trip) ของพนักงานทุกคนไปยังภูมิภาคหรือประเทศที่มีความเสี่ยง จะเดินทางเฉพาะเมื่อมีความจำเป็นจริงๆเท่านั้น
  • ทางเราได้ควบคุมและคัดกรองห้ามบุคคลที่เดินทางมาจากภูมิภาคที่มีความเสี่ยงหรือเดินทางไปยังภูมิภาคดังกล่าวภายใน 14 วันที่ผ่านมา งดเดินทางเข้าออฟฟิตของ ZwickRoell ทุกสาขาทั่วโลกโดยไม่มีข้อยกเว้น
  • เราตัดสินใจให้แต่ละสาขาทั่วโลกทำการดำเนินการ (Business Continuity Planning) บนเป้าหมายหลักคือความปลอดภัยสูงสุดของพนักงาน ควบคู่กับธุรกิจและการบริการลูกค้าที่ต้องดำเนินต่อไป

เรามุ่งมั่นอย่างเต็มที่และใส่ใจกับสถานการณ์ที่เกิดขึ้นโดยคำนึงถึงสุขภาพและความปลอดภัยของลูกค้าเป็นอย่างยิ่ง ทางเราจะพยายามดำเนินการทุกอย่างเพื่อลดผลกระทบต่อลูกค้าทุกท่านให้น้อยที่สุดเพื่อให้ลูกค้ามั่นใจและสามารถดำเนินธุรกิจได้ตามปกติ

Vietnamese - Tiếng Việt

ZwickRoell đang đối phó với sự lây lan của coronavirus như thế nào

Mỗi ngày chúng ta biết được nhiều hơn về sự lây lan của Vius corona. Có lẽ bạn đang tự hỏi làm thế nào mà những công ty khác sẽ đối phó với tình huống này.

Chúng tôi thông báo rằng bạn có thể liên hệ với trụ sở địa phương trong nước bạn của công ty chúng tôi (bán hàng tại hiện trường, dịch vụ, đường dây nóng, mua sắm, v.v.) mà không bị gián đoạn và họ sẽ luôn sẵn sàng hỗ trợ bạn như mọi khi.

Bộ phận mua hàng của chúng tôi tại các trang web sản xuất toàn cầu hiện đang xem xét chuỗi cung ứng của chúng tôi để chúng tôi có thể xác định kịp thời mọi tắc nghẽn. Tại thời điểm này, chúng tôi không thấy trước bất kỳ điều gì cho ZwickRoell.

Ngay từ đầu tháng 1, ngay khi chúng tôi biết được sự lây lan của virus, chúng tôi đã đưa ra nhiều biện pháp để đảm bảo rằng chúng tôi có thể phản ứng nhanh với các thay đổi. bao gồm:

  • Nhân viên của chúng tôi không đi công tác đến các khu vực có rủi ro cho đến khi có thông báo mới, tất cả các chuyến công tác phải được giữ ở mức tối thiểu (chỉ khi thực sự cần thiết).
  • Hoãn tất cả các cuộc viếng thăm tới các cơ sở của ZwickRoell, nếu khách hàng đến từ vùng có nguy cơ lây nhiễm hoặc đã đi đến các khu vực đó trong vòng 14 ngày qua. Không có trường hợp ngoại lệ sẽ được thực hiện.
  • Ở nhiều quốc gia, chúng tôi đang tách nhóm làm việc để đảm bảo kế hoạch tiếp tục kinh doanh của chúng tôi. 

Chúng tôi muốn đảm bảo với bạn rằng chúng tôi ZwickRoell đang hết sức chú ý đến tình huống này và đang nỗ lực để duy trì hoạt động kinh doanh suôn sẻ với khách hàng và đối tác tại địa phương để giảm thiểu tác động của coronavirus nhiều nhất có thể.

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