Our service technicians have a fully-equipped service vehicle that carries common spare parts and wear parts, as well as any necessary special tools at all times. ZwickRoell service technicians regularly participate in further training and education and are thus always completely up-to-date on the latest standards. With many years of experience they can respond professionally to unforeseen events while servicing your machine. Qualified service technicians are also available for older generations of materials testing machines.
To secure your investment in a ZwickRoell testing machine, we extend this availability by several more years whenever possible, significantly exceeding standard industry requirements.
With fast spare-parts shipping, we avoid long downtimes of your materials testing machine. 60% of all spare and replacement parts are shipped within one day and 80% are shipped within 5 business days.
Spare parts packages can be customized, and critical spare parts can be combined to create spare parts packages to ensure availability. If necessary, the required spare parts are readily available on site, keeping idle times to a minimum.
- Fast and professional repairs on site or at ZwickRoell
- ZwickRoell standard with original spare parts
- Various response packages and attractive service agreements
- Twenty-four-hour spare parts shipping
- Custom spare parts packages
- Long-term availability of spare parts (minimum of 10 years after a product has been discontinued)