服务热线和客户支持

Zwick的热线有经验丰富的服务工程师待命,可快速准确地解决您的试验机或测试软件的问题。

我们可在全球提供服务。需要了解在您国家的支持服务细节,请联系您的当地服务支持办公室获取直接、快速的针对您的试验机或测试软件的问题的帮助。

Hotline Kundensupport

热线

您的测试系统的问题必须得到快速的解决以节约时间和金钱。您需要拥有合适经验的合适专家通过电话或在现场帮助您。根据问题,必须立即识别和运输合适的原装备品备件。故障排查及随后的维修必须快速高效。

我们的热线是专门为了快速准确地解答有关您试验机或测试软件故障而设立的。

您的联系人将会快速、高效地协调并组织发运备件,必要时,该联系人还会安排技术人员到现场解决。

Customer Support and Remote Service

A majority of cases can be resolved by telephone and do not require an on-site service call. Your contact person will coordinate and organize quick and efficient shipment of spare parts and, if necessary, arrange a visit to your site by a technician.

Remote maintenance and remote services in case of testing system malfunctions are also free of charge for customers with service contracts.

Hotline

Helpdesk

Our Helpdesk will provide you with advice on questions relating to hardware and software, application technology, or parameterization of your testing software. Our experts have extensive theoretical and practical experience to provide you with optimum support relating to your issues. Telephone support offers you efficient troubleshooting, saving you time. In many cases, our Helpdesk support is a reasonable alternative to an on-site visit. This service is free of charge for our customers with a service agreement (programming services are not included).

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